Refund Policy

Refund Policy Overview

This section details the conditions under which donors may request refunds, promoting transparency and trust in Klivero’s commitment to supporting African communities.

Transparent Refund Commitment

This page explains Klivero’s refund terms, emphasizing clear procedures and prompt assistance to maintain your trust and confidence in our mission.

What is Klivero’s refund policy?

Find clear answers about refund requests to ensure your trust and confidence in supporting Klivero’s mission.

Can I request a refund for my donation?

Refunds are considered only under specific conditions outlined in our policy.

How do I submit a refund request?

You may submit a refund request via the contact form on our website within 30 days of donation.

Are all donations eligible for a refund?

Donations are typically non-refundable unless there was an error or issue with the transaction.

How long does it take to process a refund?

Refund requests are reviewed promptly and processed within 14 business days when approved.